WooCommerce has some fantastic tools that you can integrate to assist in increasing sales. Among the more useful that you can incorporate in your eCommerce site is a one-lick chat to the order process that enables the customers to purchase goods directly out of a chat.
Which chat application do you use then? Today, however, I will demonstrate to you the usage of a slick plug-in, which will connect to the WhatsApp and enable the customers to have the option to place orders.
Why Add WhatsApp Sales to Your Site?
Similar to anything that you would do to your eCommerce site, the primary objective is most probably to get more customers, and more transactions. Other than this, you would also like your customers to have choice of various sales channels and styles.
It does not only provide them with options on the way they shop but can make them purchase a lot simpler depending on their circumstances. Here we would wish to give a second channel of sale but also this should be coupled with ease of communication amongst customers.
Now, we are going to have a look at the plugin that we will be using today and take a look at what it is offering altogether.
Download ClickChat Plugin
OneClick Chat to Order aims to provide an easy way to have your customers purchase your products that you are selling via WhatsApp through a one-click process. And in case you ever wanted to connect WhatsApp to WooCommerce, then this is the suitable connection that you have been after.
All you do is to just link your WooCommerce store and Whatsapp and bingo, you have achieved the ease with which Whatsapp sales can be achieved. The feature-packed, lightweight, and smooth, the plugin is at the same time.
It is also possible to sell using WhatsApp due to connection to WooCommerce. As has been mentioned, there are numerous features that are loaded in the OneClick Chat to Order plugin. Some of the main ones include:
- Select WhatsApp Button Positions
- Hide or Display Floating Buttons
- Multiple Numbers
- Assign a Specific Number
- Hide or Show Order Dates
- Set Button Messages
- Set Custom Messages
- Ability to Add Coupon Code
- Show Button on Shop Page
- Hide Button on Desktop or Mobile
- Set Pre-Filled WhatsApp Custom Messages
- Hide or Display Prices
- Custom Message From Floating Button
- Shortcode Generator
- GDPR Ready
Frankly speaking, this is a must-have in case you want to sell easily via WhatsApp and you are using WooCommerce webpage.
Lets install and configure it in order to start selling via chat.
Remark: This plug in lacks a pro version. Nevertheless, the recommendations of some premium add-ons that you may be interested in can be found. The following tutorial is founded on the free OneClick Chat to Order freeware. The remainder of this tutorial equally presupposes that you have already installed and configured WooCommerce in your site as well..
Set Up a Chat to Order on Your eCommerce Site
Step 1: Install and Activate the Plugin
To begin using OneClick Chat to Order, it is necessary to install and enable the Plugin. This is done by visiting the Plugins tab of the WordPress administer panel.
As soon as you are there, you will find that there is a search field. Just type that search field to search that plugin by name. In this case, it appears and installs and activates at that spot.
Step 2: Access Global Settings
This time you would like to do a few steps in order to access the part of the global settings since this is already done and installed and activated. In order to do that, one should visit the page Chat to Order with the Global Settings which is situated on the left menu section of the dashboard.
You will find these are now options in your dashboard as those were switched on by the plugin.
Step 3: Configure the OneClick Settings
Upon appearing on the main Global Settings page of the plugin, there are relatively a number of tabs to deal with. These include:
- Welcome
- Numbers
- Basic
- Floating
- Display Options
- Shop
- Cart
- Checkout
- GDPR
- Shortcode
- Support
The welcome page offers a lengthy greeting to the plugin. It has helpful links, other details and all the plugin documentation in case you require it. The page that you can read in your free time is that one.
The tab Numbers merely shows the phone numbers that you have added using WhatsApp. We shall sum up together in the following: The other tabs are as follows
Basic
OneClick basic settings are configured in the Basic tab where all the basic and important settings are configured. Take in these and match it up according to your needs in your specific case.
Floating
It is here that you will set all the options and settings related to the floating button as well as setting up options that are provided by the plugin. Again setting these, as you foreplease.
Display Options
All display settings of the whole plugin will be placed in the display options tab. Styling options and configurations are available in a good number, thus go ahead and have fun with it, make it look like your site.
Shop
Set all the settings here according to your WhatsApp button as it is going to be placed on the shop page of the site.
Cart
This is simply the shop tab only that you customize the options displayed on the cart area of the site.
Checkout
Here, you will be in a position to make some personalization on your thank you page as well as other thank you messages that you desire to be incorporated in the process.
GDPR
As it has been stated in the previous sections of the article, the OneClick Chat to Order plugin is GDPR ready. In this tab, you may also turn that feature on by default and also refer your Privacy Policy page on your venue.
Shortcode
In case you are interested in using shortcodes to populate the OneClick WhatsApp plugin, then you can create them using this generator.
There is also the support tab. That tab also has a number of links as well as other details about the support of the developer of the plugin. In case of trouble shooting or when you are stuck somewhere then this is where you can contact the developer.
That’s it. Now make sure you are all saved in all your configurations and now add a number.
Step 4: Add a Number
This is now that you have the whole plugin set and now you want to make it work you must add a number to it. To do this, follow the link of the left menu area on the dashboard (muted on the name Add New Number).
It will be located on the primary Chat to Order tab.
The add new number page is highly uncomplicated. Just insert a number title, insert your WhatsApp number in the field. Click on the Publish button when you are ready and this number will be active.
That’s it! You are ready to roll. You can take orders by putting the shortcodes that you created where you desire the OneClick Chat to Order to be and you can begin receiving orders.
As an illustration; it is easy to add the shortcode in those sidebar sections that one has in the site. This will be evident almost on all the posts and pages.
Adding Multiple Numbers
In fact, this version of OneClick chat to order lets you add as many WhatsApp numbers as you can utilize them. It is a new feature, and you may learn more about it had you a mind to.
With that said, to add more numbers, all you need to do is repeat the “Add a Number” procedure that you used above and it is as simple as that.
Final Thoughts
It is never bad to provide your customers with several ways of purchasing your products. Ordering, in this instance, is merely the addition of a chat function which will enable them to easily access OneClick shopping.
I would have liked the article to demonstrate to you how simple it is to add OneClick Chat to Order to your WebCommerce store. This can be in operation within a few minutes.
Which other sales channels do you prefer using on top of this one? Have you encountered another similar plug-in to use?
OneClick Chat to Order is an effective and adaptable platform that would make WhatsApp a part of your web-based shop. With this plugin, your customers will be able to place orders as fast as a button press on the product pages, on their cart or even on a floating button all over your site. A one- click contact with your customer enables them to place their order, get their questions answered or even customize purchase. The perfect solution to more conversions and continued retention of your customers!
1. Direct Orders via WhatsApp
- Enables the customers to make an order on the product page, store, or shopping cart, and the main communication mode is the WhatsApp.
- Improve the shopping experience by eliminating unnecessary steps in the checkout process.
2. Advanced Button and Message Customization
- Button Text: Customize the button text to fit your communication strategy.
- Pre-filled messages: Set up pre-filled messages that include details such as product name, price, and a direct link to the product.
- Hide Cart Items: You can hide the “Add to Cart” button to highlight the “Chat to Order” option.
3. Advanced Display Options
- Customizable floating button:
- Adds a floating button that can be positioned on the left or right side of the screen.
- Includes a unique pre-loaded message for this floating button.
- Visibility Control: Decide whether the floating button is displayed on mobile, desktop, or both devices.
4. Total Integration with the Purchasing Process
- Cart and Shop Page: Display the button on the shop or cart page to facilitate quick orders.
- Thank You Page: Add a WhatsApp button to the thank you page, allowing customers to submit their order details to expedite responses and confirmations.
5. Advanced Product Features
- Support for variations: Include product variations (such as sizes or colors) in sent messages.
- Coupon Code: Integrate discount code details into the message sent.
- Hide Price: Hide the product price on pages where necessary.
6. GDPR Compliance
- Ensure compliance with the General Data Protection Regulation (GDPR) by enabling a privacy notice that customers must accept before clicking the button.
7. Shortcodes for Maximum Flexibility
- Generate custom shortcodes to place the button anywhere on your site, whether within pages, posts, or widgets.
8. Exclusive Functions for Administrators
- Order Details: Convert the customer number into a clickable WhatsApp link from the admin panel.
- Backend Edits: Configure or hide buttons directly from the WooCommerce product editor.
New Features that Simplify Management
- Text and message per individual product:
- Tailor messages to each product and a different approach can be taken to each one.
- Flexible Button Hiding: Whether or not to hide the button on the cart, on the thank you page, or on certain devices should be decided.
- Source URLs: Containing the URL of the page on which the customer pressed the button, it will best trace the conversions.
- Variation Management: Send information of the variations chosen by the customer directly in the message.
- Thank You Page Titles: Replace the default title and include WhatsApp buttons that would provide easier order confirmation.
Practical Use Cases
- Fashion Stores : Fashion Stores enable all their customers to verify the availability of size and color while making the order through WhatsApp.
- Restaurants and Fast Food : Customers are able to place their orders fast through the WhatsApp button and have customisable services, such as providing delivery addresses.
- Custom Product Businesses : Here the user is allowed to request certain product attributes they would like i.e. custom engravings or custom colors.
- Local Services : No matter how customers can book their services easily, be it cleaning, repair or even consultation services over the instant message.
Key Benefits of OneClick Chat to Order
- Increased Sales: Removing Robert in the buying process will lessen the hurdles and improve chances of conversion.
- Direct Interaction: WhatsApp is another application that the user is already familiar with and that promotes direct communication and trust.
- Full Customization: Everything can be customized: messaging to buttons placement and visibility to your needs of the business.
- Automation: This is best suited to companies that have complicated orders, products or have many requests.
Conclusion
OneClick Chat to Order is the final app to add WhatsApp to your WooCommerce online store and provide speedy ordering and communication with your customers and enhance their shopping experience. Due to its customization capabilities and new features, this is a required solution to any business interested in using the power of WhatsApp to sell more goods.
You are about to change how your customers make purchases. Give OneClick Chat to Order a try and realize better customer interaction and consequent conversions!
See you in the next tutorial. Best regards
